{"id":5909,"date":"2024-11-06T13:54:48","date_gmt":"2024-11-06T12:54:48","guid":{"rendered":"https:\/\/www.emvico.se\/?page_id=5909"},"modified":"2025-08-19T15:11:33","modified_gmt":"2025-08-19T14:11:33","slug":"operational-support","status":"publish","type":"page","link":"https:\/\/www.emvico.se\/en\/it-partner\/operational-support\/","title":{"rendered":"Operational support"},"content":{"rendered":"\n[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Section&#8221; module_id=&#8221;em-solutions&#8221; module_class=&#8221;em-solutions-section&#8221; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#ffffff&#8221; custom_margin=&#8221;0px|0px|0px|0px|false|false&#8221; custom_padding=&#8221;0px|0px|0px|0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row admin_label=&#8221;Intro&#8221; module_class=&#8221;em-solutions-row-header&#8221; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; background_image=&#8221;https:\/\/www.emvico.se\/wp-content\/uploads\/2024\/11\/24-7-support.jpg&#8221; custom_padding=&#8221;||||false|false&#8221; border_radii=&#8221;on|40px|40px|40px|40px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; module_class=&#8221;em-solutions-column-header&#8221; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;|400px||400px|false|true&#8221; custom_padding_tablet=&#8221;|4rem||4rem|false|true&#8221; custom_padding_phone=&#8221;|4rem||4rem|false|true&#8221; custom_padding_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_heading title=&#8221;24\/7 Driftsupport f\u00f6r aff\u00e4rskritiska system&#8221; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; title_level=&#8221;h1&#8243; title_font=&#8221;|700|||||||&#8221; title_text_color=&#8221;#000000&#8243; title_font_size=&#8221;2.5rem&#8221; title_line_height=&#8221;3rem&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_heading][et_pb_text module_class=&#8221;em-fleethub-column-text&#8221; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#000000&#8243; text_font_size=&#8221;1.5rem&#8221; global_colors_info=&#8221;{}&#8221;]<p>Aff\u00e4rskritiska, h\u00f6gtransaktionella och globala system kr\u00e4ver st\u00e4ndig tillg\u00e4nglighet. F\u00f6r varje minut som ett s\u00e5dant system ligger nere, riskerar ni f\u00f6rluster i form av int\u00e4kter, rykte eller anv\u00e4ndare. D\u00e4rf\u00f6r \u00e4r det viktigt att snabbt kunna hantera och \u00e5terst\u00e4lla incidenter, och med r\u00e4tt driftsupport kan skadorna minimeras eller helt undvikas.<\/p>\n<p>P\u00e5 Emvico f\u00f6rst\u00e5r vi vikten av att era system alltid \u00e4r tillg\u00e4ngliga, oavsett tid p\u00e5 dygnet eller geografisk spridning. F\u00f6r att m\u00f6ta dessa behov har vi skapat en organisation som erbjuder 24\/7\/365 applikations- och driftsupport. Med v\u00e5ra kompetenshubbar i Warszawa och Budapest kan vi kombinera expertis inom b\u00e5de applikationsutveckling och drift\/infrastruktur f\u00f6r att garantera att ert system fungerar dygnet runt.<\/p>[\/et_pb_text][et_pb_button button_url=&#8221;\/contact\/&#8221; button_text=&#8221;L\u00e5t oss hj\u00e4lpa er&#8221; button_alignment=&#8221;left&#8221; module_class=&#8221;em-button&#8221; _builder_version=&#8221;4.27.3&#8243; _module_preset=&#8221;74c203bb-f696-45df-b3d5-54707c846cec&#8221; custom_margin=&#8221;0px|0px|0px|0px|false|false&#8221; custom_padding=&#8221;0.5rem|3.4rem|0.5rem|2rem|false|false&#8221; hover_enabled=&#8221;0&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;][\/et_pb_button][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; admin_label=&#8221;Text&#8221; module_class=&#8221;em-solutions-section-text&#8221; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;RGBA(255,255,255,0)&#8221; custom_margin=&#8221;6rem||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; module_class=&#8221;em-solutions-column-text&#8221; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; custom_padding_tablet=&#8221;|2rem||2rem|false|false&#8221; custom_padding_phone=&#8221;|2rem||2rem|false|false&#8221; custom_padding_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;Header&#8221; module_class=&#8221;em-solutions-column-text-header&#8221; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<h2 class=\"et_pb_module_heading et-fb-editable-element et-fb-editable-element__editing\" data-shortcode-id=\"1.1.0.0-1725546922762\" data-quickaccess-id=\"title\" contenteditable=\"true\">V\u00e5ra tj\u00e4nster inom 24\/7 driftsupport:<\/h2>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<ul>\n<li><b>Applikationssupport<\/b><br \/>Vi kan st\u00f6tta ert team genom att analysera och hantera incidenter p\u00e5 applikationsniv\u00e5, n\u00e4r \u00e5terstartsscript och driftkompetens inte r\u00e4cker. Vi hanterar ofta system vi sj\u00e4lva utvecklat, men kan \u00e4ven ta \u00f6ver och hantera andra applikationer.<\/li>\n<li><b>Drift- och infrastruktursupport<\/b><br \/>Vi ser till att era servrar och tj\u00e4nster \u00f6vervakas och h\u00e5lls ig\u00e5ng dygnet runt. Vid kritiska incidenter agerar vi omedelbart f\u00f6r att minimera p\u00e5verkan.<\/li>\n<li><b>Managed Services<\/b><br \/>Vi tar ett helhetsansvar f\u00f6r b\u00e5de applikation och infrastruktur. Med v\u00e5r kompetens och erfarenhet hanterar vi hela ert system, s\u00e5 att ni kan fokusera p\u00e5 er k\u00e4rnverksamhet.<\/li>\n<\/ul>[\/et_pb_text][et_pb_text admin_label=&#8221;Header&#8221; module_class=&#8221;em-solutions-column-text-header&#8221; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<h2 class=\"et_pb_module_heading et-fb-editable-element et-fb-editable-element__editing\" data-shortcode-id=\"1.1.0.0-1725546922762\" data-quickaccess-id=\"title\" contenteditable=\"true\">Tv\u00e5 s\u00e4tt att arbeta med oss:<\/h2>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<ul>\n<li><b>Alltid P\u00e5<\/b><br \/>Vi \u00f6vervakar era system 24\/7 och hanterar incidenter omedelbart, \u00e5ret runt.<\/li>\n<li><b>Stand-By<\/b><br \/>Vi st\u00e5r i beredskap utanf\u00f6r kontorstid och agerar p\u00e5 incidenter inom \u00f6verenskommen tid, ned till 5 minuter vid behov.<\/li>\n<\/ul>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<p>Med v\u00e5r breda erfarenhet inom \u201dmanaged services\u201d och en organisation som str\u00e4cker sig \u00f6ver Stockholm, Warszawa, Lviv och Budapest, kan vi anpassa v\u00e5r support f\u00f6r att m\u00f6ta just era behov. Oavsett komplexiteten p\u00e5 ert system, kan vi s\u00e4kerst\u00e4lla driften och skydda er verksamhet mot ov\u00e4ntade avbrott.<\/p>\n<p>Kontakta oss f\u00f6r att diskutera hur vi kan hj\u00e4lpa er att s\u00e4kra ert system utanf\u00f6r kontorstid.<\/p>[\/et_pb_text][et_pb_button button_url=&#8221;\/contact\/&#8221; button_text=&#8221;Kontakta oss&#8221; button_alignment=&#8221;right&#8221; module_class=&#8221;em-button&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;74c203bb-f696-45df-b3d5-54707c846cec&#8221; custom_margin=&#8221;0px|0px|0px|0px|false|false&#8221; custom_padding=&#8221;0.5rem|3.4rem|0.5rem|2rem|false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; module_class=&#8221;em-solutions-column-img&#8221; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/www.emvico.se\/wp-content\/uploads\/2024\/11\/ISO-20000-1.svg&#8221; alt=&#8221;Screenshot of the fleethub platform&#8221; title_text=&#8221;ISO 20000-1 badge&#8221; disabled_on=&#8221;on|off|off&#8221; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;20rem&#8221; custom_margin=&#8221;||2rem||false|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section]\n","protected":false},"excerpt":{"rendered":"<p>Aff\u00e4rskritiska, h\u00f6gtransaktionella och globala system kr\u00e4ver st\u00e4ndig tillg\u00e4nglighet. F\u00f6r varje minut som ett s\u00e5dant system ligger nere, riskerar ni f\u00f6rluster i form av int\u00e4kter, rykte eller anv\u00e4ndare. D\u00e4rf\u00f6r \u00e4r det viktigt att snabbt kunna hantera och \u00e5terst\u00e4lla incidenter, och med r\u00e4tt driftsupport kan skadorna minimeras eller helt undvikas. P\u00e5 Emvico f\u00f6rst\u00e5r vi vikten av att [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":6814,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","inline_featured_image":false,"footnotes":""},"class_list":["post-5909","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Driftsupport dygnet runt<\/title>\n<meta name=\"description\" content=\"Robusta, h\u00f6gtransaktionella eller globala system m\u00e5ste alltid vara tillg\u00e4ngliga. 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